Courses Offered

Navigating Your Way to Constructive Labour Relations

We have a complex working world in public education - a mixture of rules, regulations, policies, practices, personalities and outside influencers.  This hands-on workshop is designed to provide participants with information, insight, tools and strategies to assist in effectively managing in a challenging workplace dynamic.  1.5 days

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Public Education Collective Bargaining Academy

The Public Education Collective Bargaining Academy is an intensive, high-energy, interactive learning opportunity in a unique three-day format. The Academy — covering all aspects of collective bargaining set in a CHALLENGING environment — features lectures, facilitated discussions, small group activities, and a collective bargaining simulation. Joining the program will be individuals from the labour relations community with extensive expertise and experience in collective bargaining, to enhance the learning opportunities.

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Collective Bargaining: Concepts and Constructs

Labour-management negotiations involve a series of interrelated and complex processes. There are a variety of bargaining techniques which lead to the successful negotiation of a collective agreement including preparation for bargaining which is considered by many to be the most important stage in the bargaining process. Collective Bargaining: Concepts and Constructs provides an overview of collective bargaining with support staff unions in the K-12 public education sector.

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Productive Workplace Conversations

Dealing effectively with workplace conflict is a key competency for success in any job.  This session offers effective and practical tools for resolving conflicts collaboratively in the workplace.  Through examination of the sources of conflict - attitudes and beliefs, conflict systems and the role of assumption and emotions - you will gain an overview of conflict dynamics and collaborative strategies.  1.5 days

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Constructive Inquiry: Investigating Workplace Incidents

When complaints or allegations of misconduct involving employees arise, the district must be prepared to conduct a comprehensive and objective investigation.  This session provides participants with a firm understanding of the legal rights and obligations as well as the process for initiating, conducting and successfully concluding an investigation.  2 days

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Workplace Disability: Attitudes and Approaches — Managing to Improve

This session introduces the guidelines and legal considerations required to successfully manage accommodation requests.  The focus is on workplace absence and issues related to disability, including how to determine appropriate and acceptable modifications to enable employees to stay productive at work.  Issues such as the duty to accommodate and the duty to inquire will be discussed.  What medical information can the employer request?  What is the difference between a recommendation and a medical limitation or restriction?  What is an undue hardship?  1.5 days

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Disputes and the Collective Agreement

What, another grievance?  This session provides the tools, tactics and approaches to effectively manage and resolve workplace disputes arising from the administration/application of the collective agreement.  1.5 days

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Intensive Harassment Investigator Training (New)

This course prepares the participants to investigate and determine the validity of harassment complaints with hands-on skill development in the following critical areas: assessing credibility, dealing with conflicting evidence or testimony and finding ways to corroborate or refute allegations in the absence of witnesses and/or where stories conflict.  3 days

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Motivation-based Interviewing

Motivation-based Interviewing is the only interviewing method that enables you to assess the three components common to all three components common to all high performers.  Most interviewing methods, and interviewers, focus on assessing an applicant's level of skill.  This results in a one-dimensional picture and an ineffective way to select the best.  "Skill" simply means a person can do the job - it doesn't mean they will do the job better than anyone else.  1.5 days

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